Shipping policy
Shipping Policy
At NorthDrop, we are committed to delivering your order as quickly and efficiently as possible.
Free Shipping
We proudly offer FREE shipping on all orders within Canada.
Processing Time
Orders are typically processed within 1–3 business days after payment is confirmed.
Delivery Time
Estimated delivery times are:
- Canada: 5–12 business days
- United States: 5–12 business days
- International: 7–20 business days
Delivery times are estimates and may vary due to carrier delays, weather conditions, customs processing, or peak seasons.
Order Tracking
Once your order has been shipped, you will receive a tracking number via email so you can monitor your shipment.
Incorrect Address
Customers are responsible for providing accurate shipping information. NorthDrop is not responsible for delays or lost packages resulting from incorrect or incomplete addresses.
Lost or Damaged Packages
If your package arrives damaged or appears to be lost in transit, please contact us within 7 days of the expected delivery date and we will assist in resolving the issue.
Contact Us
For shipping-related questions, please contact us at:
Email: info@northdrop.ca
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